Description
Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.
Location: Johannesburg, South Africa
Duties
•Responsible for adhering to Lancet uniform protocols as set standard operating procedures.
•Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
•Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
•Processes sample registration (“logging”) and queries according to set standard operating procedures.
•Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
•Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
•Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
•Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
Requirements
•Grade 12 or relevant NQF level 4 qualification
•Bsc Degree Advantageous
Knowledge
•Computer literate
•Laboratory information systems
•Organisational policy procedures
Skills
•Empathy
•Patience
•Flexibility
•Communication
•Business numeracy
•Attention To Detail
•Interpersonal skills
•Telephone etiquette
•Administrative skills
•Customer Orientation
•Ability to work as part of a team
•Adherence to company dress code
•Confidentiality / Sensitivity
•Ability to work in a pressured environment
•Ability to cope with nervous / distressed patients
How to Apply
https://masciv.com/jobs/lancet-entry-level-admin-clerks-receptionists-2026
