The Road Accident Fund (RAF) is committed to empowering South African youth by providing skills development and workplace learning opportunities. Applications are now open for the for the Technology and Digital Learnership Programme, aimed at unemployed young people who have completed Matric (Grade 12) only and are between the ages of 18 and 23 years. This learnership offers participants the opportunity to gain valuable workplace experience and develop digital and technology-related skills over a period of 12 months.
Location: South Africa
Responsibilities
•Responding to and resolving user calls and incidents logged with the regional ICT team.
•Installing, configuring, troubleshooting, and supporting business applications used by employees.
•Troubleshooting printer connectivity, driver, configuration, printing, and hardware-related issues.
•Monitoring and managing devices through Intune and checking device compliance against organizational policies.
•Identifying non-compliant devices and taking corrective actions to bring them back into compliance.
•Identifying and resolving issues with computers, monitors, keyboards, mice, docking stations, and other ICT equipment.
•Conducting asset verification and ensuring that ICT equipment is correctly recorded, assigned, and accounted for.
•Troubleshooting hardware, operating systems, software, user profiles, connectivity & general desktop-related issues.
•Providing technical assistance directly to users and learning how to diagnose and resolve IT problems efficiently.
•Performing manual security patches, software updates, and ensuring devices have the latest required security updates.
Requirements
•Grade 12 / matric certificate.
•Unemployed south african youth.
Skills and Competencies
•Respect.
•Empathy.
•Integrity.
•Excellence.
•Compassion.
•Self-motivated.
•Accountability.
•Detail orientation.
•Interpersonal skills.
•Basic computer skills.
•Prioritize tasks as needed.
•Desire and potential to learn.
•Written and verbal communication skills.
•The successful candidate will be required to display the following competencies in this role:.
How to Apply
Location: Pretoria https://masciv.com/jobs/road-accident-fund-technology-and-digital-learnerships
Location: Johannesburg https://masciv.com/jobs/road-accident-fund-technology-and-digital-learnerships
Location: East London https://masciv.com/jobs/road-accident-fund-technology-and-digital-learnerships
Location: Durban https://masciv.com/jobs/road-accident-fund-technology-and-digital-learnerships
Location: Cape Town https://masciv.com/jobs/road-accident-fund-technology-and-digital-learnerships
