Description
Forvis Mazars has a learnership opportunity available for unemployed youth to participate in a Customer Service Learnership Programme. The Learnership offers structured theoretical training and practical workplace experience in a technology-enabled customer service environment. Learners will gain essential communication, professional, and digital skills to enhance future employability.
Location: Cape Town, South Africa
Duties and Responsibilities
•Work effectively as part of a team.
•Demonstrate professionalism, punctuality, and reliability.
•Provide professional, efficient, and courteous customer service.
•Use computer systems and digital tools to support service delivery.
•Adhere to organisational policies, procedures, and service standards.
•Communicate effectively with customers, colleagues, and supervisors.
•Maintain confidentiality and comply with data protection requirements.
•Respond to customer queries in a timely and solutions-focused manner.
•Accurately capture and maintain customer or service-related information.
•Participate fully in all training sessions, assessments, and workplace learning activities.
Minimum Requirements
•Completed Matric (Grade 12).
•Currently unemployed.
•Basic computer literacy.
•Ability to commit to the full duration of the learnership.
•Interest in customer service and technology-enabled work environments.
How to Apply
https://masciv.com/jobs/forvis-mazars-customer-service-learnerships
