Clover is calling new talent to be part of the Call Centre Learnership. The successful applicants will spend the duration of the learnership at Clover’s Call Centre offices based in Constantia Park (Roodepoort) and they will also attend classes as prescribed. At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world class Call Centre.
Location: Roodepoort, Gauteng
Duties
•Support team values.
•Participate in team meetings.
•Promote teamwork and cooperation.
•Capture and confirm customer orders.
•Inform customers of account on hold.
•Provide a high level customer service.
•Assist team members to obtain team results.
•Share the responsibility to get the job done.
•Handle all inbound and outbound interactions.
•Take responsibility for visual management of information.
•Sell Clover and Principal products as per customer ranging.
•Resolve queries and complaints via the relevant stakeholders.
•Confirm customer orders as per standard operations procedures.
•Inform relevant stakeholders of issues pertaining to their orders.
•Offer new or additional products (describe features and special offers).
•Capture orders accurately and on time according to the daily call list.
Requirements
•Currently unemployed.
•Grade 12 or equivalent NQF4.
•Computer literacy (Advanced).
•Average of 55% for English and Maths or Maths Literacy.
•Applicants must not have participated in a Learnership before.
Skills and Competencies
•Customer orientated.
•Maintains high standards.
•Communicates effectively.
•Commitment and motivation.
•Proactive and action orientated.
•Interpersonal effectiveness.
•Acts with honesty and consistency.
•Ability to apply numerical principles.
•Collaborate with others to achieve a common objective.
How to Apply
htpps://masciv.com/jobs/clover-call-centre-learnerships-2026
